How multi-currency works on voxel
When you create a voxel account, you select a primary currency during setup. This currency becomes your account's base denomination—the one displayed on your dashboard and used for most transactions. However, voxel also allows you to hold secondary currencies if you deposit via international payment methods or transfer funds across regions.
Each currency on voxel carries its own balance. If you hold both IDR and USD, for example, your voxel dashboard shows separate balances for each. When you place a bet or withdraw funds, you choose which currency to use. Our voxel system applies the current exchange rate at the moment of transaction, and we display the rate clearly before you confirm.
Currency options on voxel
Our voxel platform primarily supports IDR (Indonesian Rupiah) for local players. If you deposit via international channels or hold accounts across regions, you may access USD, SGD, or other currencies depending on your payment method and jurisdiction.
All currency conversions on voxel use live market rates. We do not apply hidden markups or surprise fees. The exchange rate you see before confirming a transaction is the rate applied to your account.
Key takeaways
- voxel accounts support multiple currencies simultaneously
- Each currency maintains a separate balance on your dashboard
- Exchange rates are applied transparently at the time of transaction
- You choose which currency to use when placing bets or withdrawing
- All conversions are logged in your voxel transaction history
Deposits and currency selection on voxel
When you deposit into your voxel account, the currency you receive depends on your payment method. If you use QRIS, e-wallet, mobile banking, or local payment, your deposit arrives in IDR. If you use a online payment, e-wallet, or mobile banking virtual account, the currency is also IDR by default. For international transfers or multi-currency accounts, voxel may offer USD or SGD options, though these are less common for Indonesia-region players.
Our voxel system automatically credits your account in the currency matching your payment method. If you deposit our welcome offer via local payment, your voxel balance increases by our welcome offer. If you later deposit via an international channel in USD, that amount is added to a separate USD balance on your voxel account. You can then choose which currency to use when placing bets.
-
1
Select your payment methodDeposit step 1
Choose online payment, e-wallet, mobile banking, local payment, or a bank virtual account. Each method determines the currency you receive on voxel.
-
2
Enter deposit amountDeposit step 2
Type the amount in your chosen currency. voxel displays the equivalent in your account currency if different.
-
3
Review exchange rateDeposit step 3
If a conversion applies, voxel shows the rate before you confirm. No hidden fees are added.
-
4
Complete paymentDeposit step 4
Authorize the transfer through your bank or e-wallet. voxel credits your account once confirmed.
Withdrawals and currency conversion on voxel
Withdrawing from voxel works similarly to deposits. You request a withdrawal in your chosen currency, and we process it back to your original payment method. If you deposited via online payment in IDR, your withdrawal returns to e-wallet in IDR. If you hold multiple currencies on voxel, you can choose which balance to withdraw from.
Currency conversion on voxel applies only if you withdraw in a different currency than your account balance. For example, if your voxel account holds USD but you request withdrawal to a local IDR bank account, we convert USD to IDR at the current rate and process the transfer. All conversion rates are displayed before you confirm the withdrawal.
Multi-currency during major events
During Liga 1 season, Piala AFF tournaments, or Idul Fitri and Idul Adha holidays, voxel may see higher transaction volumes. Multi-currency accounts help manage this by letting you hold funds in different denominations and choose the most efficient withdrawal method.
Players in Jakarta, Surabaya, Bandung, and Medan often use multi-currency features to optimize their payment flows. Local e-wallets like mobile banking and local payment settle faster for IDR, while international methods may be preferred for larger amounts.
Account security with multi-currency on voxel
Multi-currency accounts on voxel require the same identity verification as single-currency accounts. We collect your name, date of birth, and address to comply with KYC regulations. Once verified, you can hold and manage multiple currencies without additional steps.
All currency balances on voxel are protected by the same encryption and fraud-monitoring systems. Your transaction history logs every deposit, withdrawal, and currency conversion, so you can audit your account activity anytime. If you notice unauthorized transactions, contact our voxel support team immediately.
Two-factor authentication is available on voxel for all account types, including multi-currency accounts. We recommend enabling it to add an extra security layer. Password resets are processed through your registered email or phone, ensuring only you can regain access if needed.
We document voxel's multi-currency features to help players understand exchange mechanics, deposit options, and withdrawal flows across different denominations.